Terms and Conditions - Summit Coach One

Effective Date: January 1, 2025

1. Introduction

Welcome to summitcoachone.com. These Terms and Conditions (“Terms”) govern your access to and use of our business coaching services provided by Summit Coach One (“we”, “us”, “our”). By registering for or using our services, you agree to be bound by these Terms.

2. Services

We offer personalized business coaching, group workshops, and online training programs aimed at enhancing leadership skills, strategic planning, and organizational development. All services are delivered by qualified coaches via virtual or in-person sessions.

3. Registration and Payment

Clients must complete registration and payment prior to accessing any services. We accept major credit cards and bank transfers. All fees are listed in Swiss Francs (CHF) and exclude applicable taxes.

4. Cancellation and Refund Policy

4.1 Cancellation by Client

Clients may cancel or reschedule a one-on-one session up to 48 hours before the scheduled time without penalty. Cancellations made less than 48 hours before the session may incur a fee equivalent to 50% of the session cost.

4.2 Refund Eligibility

To be eligible for a full or partial refund, refund requests must be submitted in writing via our contact form within 14 days of purchase and before more than two sessions have been delivered.

4.3 Refund Process

Once we receive your refund request, we will acknowledge receipt within 3 business days and evaluate the request. Approved refunds will be processed within 14 business days using the original payment method. You will receive confirmation via email once the refund has been issued.

4.4 Non-Refundable Fees

All administrative fees, third-party costs, and custom content development fees are non-refundable.

4.5 Partial Refunds

If you have attended one or two sessions before requesting a refund, we will calculate a prorated refund for the remaining sessions minus any applicable fees.

4.6 Dispute Resolution

If you dispute a refund decision, please contact our support team. We will work in good faith to resolve any disagreements.

5. Intellectual Property

All content, materials, and methodologies provided by Summit Coach One are our exclusive property and are protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.

6. Limitation of Liability

To the fullest extent permitted by law, Summit Coach One will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, even if advised of the possibility of such damages.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Switzerland. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of Zurich.

8. Amendments

We may revise these Terms at any time by posting an updated version on our website. The updated Terms will take effect on the date specified in the notice. Your continued use of our services after that date constitutes acceptance of the revised Terms.

9. Contact Information

Address: Heimplatz 1, 8001 Zurich, Switzerland

Phone: +41762476923

Business ID: CHE-816.474.094